D.I.P Agency là đơn vị hoạt động trong lĩnh vực marketing đa kênh, tập trung chủ yếu phát triển và tiếp thị dự án bất động sản.

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Privacy Policy

PRIVACY POLICY

The Privacy Policy of D.I.P Agency outlines how we collect, use, store, and protect the personal information of customers, partners, and website users when they visit our website, contact us, or submit inquiries regarding our real estate marketing services.

We understand that privacy and the security of personal information are essential to building and maintaining strong relationships with our clients. Therefore, D.I.P Agency is committed to handling personal information transparently, responsibly, and in accordance with applicable laws and regulations.

1. Purpose and Scope

This Privacy Policy applies to individuals who visit the D.I.P Agency website, submit contact forms, request consultations, or interact with us through relevant online channels.

This policy is intended to help users understand:

  • What types of personal information may be collected.
  • The purposes and methods of information processing.
  • The scope of information sharing and retention periods.
  • The measures implemented to protect personal data.
  • Users’ rights regarding their personal information.

2. Information We May Collect

Depending on how users interact with our website, D.I.P Agency may collect the following types of information:

  • Contact Information: Full name, phone number, email address, and other information voluntarily provided by users when submitting consultation requests.
  • Service Inquiry Information: Communication details, consultation requirements, and other information related to the marketing services users are interested in.
  • Technical Information: IP address, browser type, device information, access timestamps, and website interaction data, where recorded by our systems or analytics tools.

D.I.P Agency only collects information that is relevant to the intended purposes and reasonably necessary for its operations. We do not actively request personal information unrelated to users’ service requirements.

3. Purposes of Information Use

The collected information may be used for the following purposes:

  • Receiving and responding to customer inquiries and consultation requests.
  • Providing information about marketing, communications, and real estate marketing solutions.
  • Communicating with and supporting customers throughout their service research and engagement process.
  • Improving website quality, user experience, and the effectiveness of our communication activities.
  • Maintaining system security, detecting unusual activities, and fulfilling applicable legal obligations.

Any use of personal information for direct marketing purposes, where applicable, will be carried out in accordance with consent requirements and relevant legal regulations.

4. Information Sharing and Disclosure

D.I.P Agency does not sell or trade users’ personal information. Information may be shared with third parties when necessary to operate the website, support business activities, or deliver services, provided that such sharing is consistent with the purposes previously disclosed and applicable laws.

Such circumstances may include:

  • Website hosting, technical maintenance, or system security service providers.
  • Analytics, website performance measurement, or marketing platform providers, where applicable.
  • Competent government authorities when subject to lawful requests.

Where users’ consent is required before information can be shared, D.I.P Agency will obtain such consent in accordance with applicable laws and regulations.

5. Information Storage and Protection

D.I.P Agency implements appropriate administrative and technical measures to minimize the risks of unauthorized access, loss, disclosure, or misuse of personal information.

Personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, respond to user requests, meet legal obligations, or address relevant arising matters.

However, no data transmission or storage system can guarantee absolute security. We will make reasonable efforts to implement appropriate safeguards, minimize potential risks, and handle any incidents in accordance with applicable regulations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, remember user preferences, analyze website traffic, and improve the overall user experience.

Depending on the website’s actual configuration, users may manage or restrict cookies through their browser settings. Disabling certain cookies may affect the functionality of some website features.

For non-essential cookies or tracking technolog